Are you in need of returning your Radar 3ft Black Boat Trailer Guide Pads? Don’t worry! We’ve got you covered. In this article, we will guide you through the hassle-free return process and provide you with all the information you need to initiate the return effectively.
Returning Items Made Easy
Returning items can often be a tedious task, but not with us. We strive to make the process as convenient as possible for our valued customers. Here’s how you can return your Radar 3ft Black Boat Trailer Guide Pads smoothly:
- Contact us at 01778 381154 or email us at [email protected] to explain the reason for your return and to obtain a unique returns number.
- Ensure that you label the outside of your package with the provided returns number to help us identify and process your return efficiently.
- Post your item to the following return address: Tallington Lakes Pro Shop, Barholm Road, Tallington, Lincolnshire, PE9 4RJ.
- Once we receive the item at our store, we will promptly issue a refund.
Our Returns Policy Online
At Tallington Lakes Pro Shop Online, we are committed to providing top-quality products and exceptional service to our customers. However, we understand that sometimes a product may be found unsuitable or defective. Rest assured, we have a customer-friendly returns policy in place to address such situations.
Faulty Products
If you receive a product that is faulty upon delivery, you are entitled to a replacement free of charge or a full refund (including postage fees for UK customers only) within 28 days of receiving the product. For sale items, the return window is within 14 days of receiving the product.
Unsuitable Products
If you find that the product you have purchased from Tallington Lakes Pro Shop is unsuitable or the incorrect size, we are here to assist you. Simply return the product in its original, unused, and resalable condition within 7 working days of receiving your order. Please note that postage charges will not be refunded, and the customer will incur any postage fees when returning the goods.
Bikinis and Swimwear
For hygiene reasons, we are unable to accept the return of bikinis or swimwear without the sanitary strip intact.
Bindings on Skis
Please note that we cannot accept returns for skis that have had the bindings drilled and/or mounted to your specifications.
Hassle-Free Returns Guaranteed
We want you to have a seamless experience when returning your products to us. If you encounter any issues or have any concerns, please don’t hesitate to reach out to us. We are here to help!
New Faulty Items
In the rare event that you receive a faulty item before use, follow our standard returns procedure. Once we receive the product, we will either dispatch a replacement item or provide you with a full refund, including any postage costs (UK customers only).
Used Failed Items
If you receive an item that becomes faulty after use, please email photographs of the product, product label, and fault to [email protected]. We will forward the information to our official supplier for processing. Once the warranty is confirmed, we will either replace the item for free or offer a full refund.
Postal Costs
If you order a product that is incorrect or doesn’t fit, you will be responsible for the return postage costs. However, if a product is found to be faulty, we will cover the postage costs for returns (UK customers only).
Cancelling an Order
If you wish to cancel all or part of your order, you have 14 calendar days to do so and receive a full refund. To cancel, please contact us via telephone at 01778 381154 or email us at [email protected]. We will provide you with a returns number that must be quoted when returning the goods. Please note that the customer will incur any postage fees when returning the canceled order, and we do not refund postage for orders that have already been processed or sent unless the order has not been processed or sent.
In-Store Returns
Please be aware that we do not offer refunds in-store unless the item is deemed faulty (subject to warranty check). However, we are happy to provide an exchange or credit note within 28 days (7 days for sale items) if you can produce a valid receipt. Please visit our store for further clarification on our in-store returns policy.
Extended Returns for Christmas
We understand that during the festive season, some of your purchases may be Christmas presents. To accommodate this, we have extended our returns period. As long as the item is in saleable condition, in its original packaging, and with tags intact, we will accept returns until the 15th of January 2023. Please note that items considered to have been worn or used will not be refunded. Any items purchased before Christmas cannot be returned after this date.
Now that you are well-informed about our hassle-free return process and comprehensive returns policy, you can proceed with confidence when returning your Radar 3ft Black Boat Trailer Guide Pads. We value your satisfaction and are committed to making your experience with us seamless and enjoyable. Should you have any further questions or require assistance, please do not hesitate to reach out to us. We appreciate your continued support and look forward to assisting you with your return. Happy shopping!
Image: Boat Trailer Guide Pads
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